Services Description
What we do for you
NOTE: Doctor, if the actions listed below are not being done then you are loosing money every month of the year. Please read our job description carefully because it is your money that we are discussing here.
- When you first become a client we do a Fee and Code evaluation. This procedure has increased doctors collections by 10% of total yearly collections. Most doctors fees are low and the codes they use sometimes flag claims and delay payment unnecessarily. There is a technology to this based on knowledge of insurance companies computers coding protocol, patient coverage and CPT coding.
- We review each claim before it leaves our office to make sure that it is correct and that payment will not be delayed because the claim was not complete. The only part of a claim that we can not police is data given to us by the doctors office, Insurance Company, Social Security Number, etc.
- We send claims weekly.. We have found from experience that this procedure stabilizes cash flow and eliminates the "feast or famine" cycle of collections.
- We send claims electronically when ever possible because payment on those claims is normally within a two week time period. Not all insurance companies are set up to receive electronically, even though some billing services will tell you that everything goes electronic.
- Collection of old money. Doctor, when you become a client of Physician Services we will also work on claims that were either not paid or paid incorrectly. We are here to maximize your reimbursement and get you every dollar we can.
We charge the normal per claim rate to handle old uncollected insurance money.
- Verification of Benefits. This important process can sometimes be the most costly to a doctors office by not asking the proper questions on benefits and services covered.
Not only is it time consuming for the staff but sometimes not getting a thorough report of benefits can create trouble for both the doctor and patient.
Our service uses one of the most in depth questionnaires on getting what the patient's insurance pays for and what it does not so that the doctor and office have an accurate reimbursement statement.
When staff come and go and when staff are needed to service patients, instead of being on hold waiting to find out benefits, this service is invaluable. To eliminate more office work that does not lead to increased patient visits, or new patients, is not only smart but necessary in today's business world.
Ask us about this service and how your staff can be more focused on building the practice.
